Insurance

Your car is covered based on its current market value, which pertains to the amount the market would pay for the vehicle. The term car applies to the car itself, along with the keys and accessories that come with it. If modifications are fitted, they are included in the cover, as well. The age, make, and model of the car are among the important factors that impact your insurance cover.

We will let you know the agreed value for your vehicle. Be aware that cars depreciate yearly, which means the insured amount may reduce every time you renew your insurance.

Loans Unlimited strives to provide the best value for the customers by offering affordable premiums for our car insurance. That said, we know that people continue to look for cheap insurance costs while getting the right cover for their situation.

Lowering your insurance costs is possible by choosing the insurance that meets your needs. If you have a good driving record (no accidents or traffic violations), your premium will be lower than those with serious offences. Experienced drivers with an established insurance track record also pay lower premiums than new drivers. Get a quote to know your possible insurance costs with us.

A total loss is a devastating event. But don’t worry; we’ve got you covered. The type of insurance you have will tell you if you are eligible for vehicle replacement. Comprehensive car insurance covers total loss or irreparable damage so that you will get a new car, usually with the same make and model. The maximum amount for the replacement will depend on the agreed value.

Other types of insurance that support new vehicle replacement are trailer, caravan, and motorcycle insurance. We will determine if the car is indeed a total loss first and make sure you meet our criteria for a vehicle replacement cover.

We want to make the process easy for you. That’s why we recommend that you contact us directly. Provide as much information as possible, including your policy type and number, personal details, and the incident, so that we can quickly settle. When describing the incident for the claim, be as thorough as you can. Include the date, complete address, and other parties involved.

You will receive a claim number for your reference to the claim. If you have not heard from us, you may enquire again using the claim number. We aim to process claims as quickly as possible. However, it may take a while if your claim is complex.

Excess payments will depend on the circumstances of your claim. Typically, if you are not at fault in a motor accident, for example, you will not have to pay for the excess. We may require you to provide the third party’s name, contact details, and vehicle registration number.

On the other hand, if you are at fault or responsible for the incident, the excess is applied. This particular excess amount is specified in your policy. We will immediately advise you when and how to pay the excess.

At Loans Unlimited, we always aim to meet the requirements and exceed the expectations of our customers. However, if you are unhappy with the progress or our decision for your claim, we have a straightforward system for dispute resolution. First, we encourage you to contact us and tell us about the purpose of your call. We will make sure to respond to your complaint as best we can. If you’re still dissatisfied, you can request a review of our decision.